Thursday, 15 October 2020

JOB for "Customer Success Executive"

 Techlets Pvt. Ltd. is looking dor "Customer Success Executive" for its Islamabad office

Apply Now: https://bit.ly/311Z5pk

Key Responsibilities:

1. Developing strong, positive, and healthy customer relationships by operating as the lead point of contact for all matters specific to our customers.
2. Engaging with clients, respond to all queries, and generate mature sales.
3. Support and coordinate with the team to ensure seamless delivery to clients
4. Address customer concerns and provide solutions to ensure satisfaction
5. Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion
6. Constantly work towards providing innovative strategies for delivering customer delight
7. Ensuring high customer satisfaction
8. Onboarding new customers, Building & strengthening customer relationships, including identifying upsell opportunities
9. Managing incoming calls, emails and responding to queries online
10. Addressing, resolving, and recording any customer issues that arise pertaining to business growth, billing, product support etc.

Requirements:

1. Education – Bachelors
2. Experience – 1 year
3. Communication Skills – strong written and verbal
4. communication skills
5. Strong interpersonal skills

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